Assistance with your money issue

Thanks to Federal Government funding, if you live in a funded area, you can access free financial counselling from Better Place Australia. We are able to support people with money problems in many suburbs across Melbourne and Geelong. To see if you live in a funded area, check your suburb here.

If you do not reside in a funded area, you can access free financial counselling through the National Debt Helpline (NDH) here.

Please fill in your enquiry and we will endeavour to contact you the next working day.

Please note

  • Unfortunately, we can not provide emergency payments of any kind. Please consider No Interest Loans from Good Shepherd if you are in need of fair and affordable credit for essential goods and services.
  • Our services are currently available to Victorian residents only.


Support from real people

Call us on
1800 639 523
for urgent help

Visit us

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This tool is currently available for Victoria only.
If you are outside of Victoria, please call this number: 1800 007 007