Patrick and Maggie are raising four young children. Maggie is a stay-at-home mum and Patrick is the sole breadwinner for the family. The family has always managed financially. But things changed 6 months ago when Patrick was diagnosed with a heart condition and needed to have surgery. Patrick couldn’t work for 3 months, which put […]
Categories: Make Sense of Money, Real Stories
Australians in financial hardship are not asking their lenders for help. 47% of Australian adults with debt, the equivalent of 5.8 million people, have struggled to make repayments in the last 12 months. The top reasons for this include cost of living pressures, reduced income and unexpected expenses. “For many Australians, the path to seeking […]
Categories: Make Sense of Money, Real Stories
ASIC Media Release June 3 2024 New research released by ASIC on June 3 2024 shows 5 million+ Australians have struggled to make loan and debt repayments, yet many are not asking their lender for help. Australians are being urged to directly seek financial hardship assistance from their bank or lender, as new nationwide research […]
Categories: Factsheets, Make Sense of Money
Financial First Aid free financial counselling client story. “Things got so bad that I wound up applying for NewStart Allowance at Centrelink”, recalls the tradey. I’m self-employed and my Ute is pretty much my office on wheels. One day, I had an accident which caused some serious damage to my ride. Neither of us had […]
Categories: Can't Pay the Bills, Can’t Pay the Bills, Loans / Debts / Credit, Loans / Debts / Credit, Make Sense of Money, Money Topics, Real Stories, Unemployment, Unemployment, Urgent Financial Help
Ron is a 48 yo male who has been receiving Job Seeker for the last five years. He is living with mental health issues, is separated from his ex-partner and has experienced a business failure. The ATO had taken legal action against Ron for an outstanding tax debt over $90,000. Ron attended a hearing with […]
Categories: Build Your Capability, Legal Threats, Make Sense of Money, Money Topics, Real Stories
A Financial First Aid free financial counselling story. Mohammed is on a bridging visa and the visa doesn’t allow him to work or study and he is not eligible for Centrelink payments. He was living and being supported by his partner in her community housing unit. His partner is unable to work due to a […]
Categories: Can't Pay the Bills, Can’t Pay the Bills, Legal Threats, Legal Threats, Make Sense of Money, Money Topics, Real Stories, Urgent Financial Help
A single mum, separated from her ex-partner due to family violence, now has 100% care of their three children. She is facing various difficulties. One of her children has a disability. The mum is also experiencing medical issues and has an upcoming operation. As a result, she is experiencing high out of pocket medical costs. […]
Categories: Can't Pay the Bills, Can’t Pay the Bills, Family / Personal Issues, Family / Personal Issues, Money Topics, Real Stories, Urgent Financial Help
Lucy approached a car yard to buy a car, and the car yard approved the loan using one of their financial products. However, Lucy was on parenting payments, she hadn’t worked for a long time, and didn’t have the capacity to pay off any loan. Because she lived in one of the many funded areas, […]
Categories: Loans / Debts / Credit, Loans / Debts / Credit, Real Stories, Uncategorised, Unemployment, Unemployment, Urgent Financial Help
Jo was a senior worker who was on her feet at work for most of the day. Eventually she developed health conditions which prevented her from being able to work full-time. As a result, her income was severely reduced and she fell behind on her mortgage. The situation was causing Jo severe stress but she […]
Categories: Loans / Debts / Credit, Loans / Debts / Credit, Money Topics, Real Stories, Unemployment, Unemployment, Urgent Financial Help
Sue was a career nurse and had recently taken out a significant personal loan to pay off a handful of debts, and then she suffered a serious medical event. She was unable to work and therefore unable to pay this loan arrangement. Our financial counsellor, Christine, went into mediation with the creditor on Sue’s behalf. […]
Categories: Can't Pay the Bills, Can’t Pay the Bills, Family / Personal Issues, Family / Personal Issues, Loans / Debts / Credit, Loans / Debts / Credit, Money Topics, Real Stories, Unemployment, Unemployment, Urgent Financial Help