Real Stories: What happened when Lucy took out a car loan she couldn’t afford to repay

Better Place Australia free financial counselling client story.

Lucy approached a car yard to buy a car and the car yard approved the loan using one of their financial products. However, Lucy was on parenting payments, she hadn't worked for a long time, and didn't have the capacity to pay off any loan.

Because she lived in one of the many funded areas, Lucy approached Better Place Australia free financial counselling for help to get out of the mess that had been created.

Better Place Australia financial counsellor, Christine, spent time investigating the matter, including why the car yard approved a loan for Lucy when she didn't have the capacity to repay it. What Christine uncovered was quite unexpected. Learn how Christine helped Lucy and what the outcome was by watching the video and listening to the podcast case study.

Video case study: Watch Christine share a snapshot in the case study video.

Podcast: For a more detailed account, listen to the podcast.

Better Place Australia free financial counselling

Better Place Australia free financial counselling and mediation services are available to people who have money troubles and live in one of the many government funded areas across Victoria. First step is to enquire online or request an appointment.

For more real stories about people with financial troubles and how Better Place Australia financial counsellors mediated for them, go to the Financial First Aid home page and scroll down to Real Stories.